Privacy Policy

Information Collected

Petaluxe collects various types of information from users, including personal information such as name, email address, shipping address, and payment information when making a purchase. Additionally, we may gather non-personal information such as browsing behavior, device information, and demographic data through our website and related services.

How Information is Used

The information collected is used to process transactions, provide customer support, improve our services, and communicate with users about their orders and promotional offers. We may also use the information to conduct market research and analyze trends in order to enhance the user experience.

Information Sharing and Disclosure

Petaluxe does not sell or rent personal information to third parties. We may share information with trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These parties are authorized to use the information only as necessary to provide these services.

Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Users can choose to accept or decline cookies through their browser settings. However, declining cookies may affect the functionality of certain features on our website.

User Rights Regarding Their Data

Users have the right to access, correct, or delete their personal information at any time. Additionally, users may have the right to object to or restrict the processing of their data, as well as the right to data portability. For more information on exercising these rights, please visit our contact page.

Data Retention

Petaluxe retains personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When personal data is no longer needed, we will securely delete or anonymize it.

Security Measures

We prioritize the security of personal information and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or electronic storage is completely secure.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify users of any significant changes by posting the new policy on our website with an updated effective date.

Contact Information

For questions or concerns regarding this privacy policy, please visit our contact page on the Petaluxe website.